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Shipping Policy

Thank you for shopping with ShowMo. We are committed to delivering your order securely and efficiently. Please review our shipping policy below for details regarding processing times, delivery estimates, and related terms.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

During peak seasons, product launches, or promotional events, processing times may be slightly extended.

2. Shipping Locations

ShowMo products are fulfilled through our global fulfillment centers, depending on product availability and delivery destination.

For customers located in the United States, orders are not subject to import duties or customs fees.

If your country is not available at checkout, please contact us at:

support@showmo365.com

3. Shipping Fees

We offer free standard shipping on all orders worldwide.

For international orders (outside the United States), customs duties, taxes, or import fees imposed by local authorities may apply. These charges are the responsibility of the customer.

4. Shipping Destinations & Estimated Delivery Time

Shipping availability and delivery times vary by product.

WinEye Window Mounted Indoor Security Camera

Available Shipping Countries:

United States
Australia
Canada
France
Spain
United Kingdom
Germany
Italy
Japan

Estimated Delivery Time:

  • United States: 3–7 business days
  • Australia, Canada, United Kingdom: 5–10 business days
  • France, Spain, Germany, Italy, Japan: 5–12 business days

MileFlask Long Range Outdoor Security Camera

Available Shipping Countries:

United States
Australia
Mexico
Canada
Brazil
New Zealand
Colombia
Chile
Philippines

Estimated Delivery Time:

  • United States: 3–7 business days
  • Australia, Canada, Mexico, New Zealand: 5–10 business days
  • Brazil, Colombia, Chile, Philippines: 7–15 business days

Delivery times are estimates only and may vary due to customs clearance (for international orders), carrier delays, weather conditions, or high shipping volume.

5. Pre-Order Items

Certain products may be offered on a pre-order basis.

Pre-order items will be shipped according to the timeline stated on the product page. If your order contains both in-stock and pre-order items, the shipment may be delayed until all items are available unless otherwise specified.

6. Order Tracking

Once your order has been shipped, a tracking number will be sent via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

If you do not receive tracking information within 3 business days, please contact:

support@showmo365.com

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If a package is returned due to incorrect address details, failed delivery attempts, or refusal of delivery, additional shipping fees may apply for reshipment.

We recommend providing a valid physical delivery address to ensure successful delivery.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at:

support@showmo365.com

After verification, we will arrange a replacement shipment at no additional cost.

9. Contact Us

For any shipping-related inquiries, please contact:

support@showmo365.com
Business Hours: Monday–Friday