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Shipping Policy
Thank you for shopping with ShowMo. We are committed to delivering your order securely and efficiently. Please review our shipping policy below for details regarding processing times, delivery estimates, and related terms.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
During peak seasons, product launches, or promotional events, processing times may be slightly extended.
2. Shipping Locations
ShowMo ships internationally through our overseas warehouse network.
Available shipping destinations may vary depending on product availability and local logistics coverage. If your country is not available at checkout, please contact us at:
3. Shipping Fees
We offer free standard shipping on all orders unless otherwise stated at checkout.
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are the responsibility of the customer.
4. Estimated Delivery Time
Estimated delivery times are as follows:
- United States: 3–7 business days
- Canada & Europe: 5–10 business days
- Other international regions: 7–15 business days
Delivery times are estimates only and may vary due to customs clearance, carrier delays, weather conditions, or high shipping volume.
5. Pre-Order Items
Certain products may be offered on a pre-order basis.
Pre-order items will be shipped according to the timeline stated on the product page. If your order contains both in-stock and pre-order items, the shipment may be delayed until all items are available unless otherwise specified.
6. Order Tracking
Once your order has been shipped, a tracking number will be sent via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
If you do not receive tracking information within 3 business days, please contact:
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping information.
If a package is returned due to incorrect address details, failed delivery attempts, or refusal of delivery, additional shipping fees may apply for reshipment.
We recommend providing a valid physical delivery address to ensure successful delivery.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at:
After verification, we will arrange a replacement shipment at no additional cost.
9. Contact Us
For any shipping-related inquiries, please contact:
support@showmo365.com
Business Hours: Monday–Friday