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Set-up Videos
MileFlask Camera & Solar Panel
Base Station & External Antenna
Frequently Asked Question
1. What is the operationg temperature range for the camera and the base station?
The MileFlask system is designed to handle various weather conditions: the base station (indoor unit) operates reliably from -10°C to 45°C (14°F to 113°F), while the outdoor cameras are built for more extreme conditions and function from -20°C to 60°C (-4°F to 140°F), ensuring reliable performance in most climates year-round.
2. How do obstacles like dense trees, metal sheds, or metal-sided barns affect the signal range?
Obstacles can significantly reduce your wireless camera range and connection quality. Dense trees and foliage can cut your effective range by 30-60%, especially when wet, so try to position equipment above tree level or choose paths through sparse vegetation. Metal buildings like sheds, barns, or silos create near-complete signal blockage, so never install devices inside metal structures and instead mount equipment outside or route signals over rooftops. For best results, maintain clear line-of-sight between your base station and cameras – if you can’t visually see between the devices, the wireless signal will likely struggle too.
3. Can I view the live feed on multiple smartphones or share it with family members?
Absolutely! The system supports up to 5 user accounts, so you can easily share live camera access with family members. Each person can view the feed on their own smartphone or web portal.
4. Does it record 24/7 or only when motion is detected?
The cameras record only when motion is detected, not continuously 24/7. Since these are outdoor wireless cameras powered by solar energy without electrical connections, they use motion-activated recording as the default power-saving mode to ensure reliable battery life and optimal solar charging performance.
5. Will this product interfere with my existing home Wi-Fi network?
No, the MileFlask system will not interfere with your existing home Wi-Fi network. MileFlask uses the 802.11ah (HaLow) protocol operating in the Sub-1GHz frequency band around 900MHz, while standard home Wi-Fi networks operate on completely different higher frequency bands (2.4GHz/5GHz). Since these frequency spectrums are well-separated, both systems can coexist harmoniously without any interference issues.
6. . How does the motion detection work? Can I adjust the sensitivity?
Yes, the motion detection system is highly customizable. You can adjust the motion detection sensitivity and configure various trigger settings and intervals through the mobile app.
7. Where are videos stored? Do I need SD cards in each camera?
No SD cards needed. All videos are automatically stored on the base station’s built-in 64GB eMMC storage, regardless of camera distance.
8. Are there any monthly subscription fees or cloud storage costs?
No monthly fees required. The base station includes 64GB built-in eMMC storage for local recording. Cloud storage is optional and available if you prefer remote backup.
9. How many cameras can connect to a single base station?
Each base station supports up to 8 cameras, allowing you to monitor multiple areas from a single hub.
10. If the signal range is not far enough, what steps can I take to improve the MileFlask connection?
To extend your MileFlask connection range, start by ensuring clear line-of-sight between the base station and cameras while avoiding large metal objects or dense trees that block signals. Install external antennas on your base station with vertical positioning, and raise the antenna height to clear ground-level obstacles like fences or vegetation. Additionally, check for interference by moving away from other wireless devices such as old cordless phones, WiFi routers, or industrial equipment that may be operating on similar frequencies and weakening your signal strength.
11. Does it support night vision? Is it color or black & white?
Yes, the cameras support night vision with flexible viewing options – you can choose between black and white or color night vision recording based on your preferences and lighting conditions.
12. Do I need professional help to install it, or can I do it myself?
You can attempt self-installation – we provide detailed step-by-step guides with illustrations and videos, installation templates, and recommended tools to help you through the process. Installation may require working at heights (such as on a ladder) or drilling into walls, so please prioritize your safety at all times. If you’re uncomfortable with this type of work or lack experience with tools and ladders, we strongly recommend hiring a professional installer to ensure both proper setup and your personal safety.
